IATA traveler survey unveils COVID-19 concerns
7 July 2020 (Geneva) The International Air Transport Association (IATA) released public opinion research showing the willingness to travel being tempered by concerns over the risks of catching COVID-19 during air travel. The industry’s re-start plans address passenger’s main concerns.
Concerns for Travel During COVID-19
Travelers are taking precautions to protect themselves from COVID-19 with 77% saying that they are washing their hands more frequently, 71% avoiding large meetings and 67% having worn a facemask in public. Some 58% of those surveyed said that they have avoided air travel, with 33% suggesting that they will avoid travel in the future as a continued measure to reduce the risk of catching COVID-19.
Travelers identified their top three concerns as follows:
At the airport
- 1. Being in a crowded bus/train on the way to the aircraft (59%)
- 2. Queuing at check-in/security/border control or boarding (42%)
- 3. Using airport restrooms/toilet facilities (38%)
Onboard Aircraft
- 1. Sitting next to someone who might be infected (65%)
- 2. Using restrooms/toilet facilities (42%)
- 3. Breathing the air on the plane (37%)
When asked to rank the top three measures that would make them feel safer, 37% cited COVID-19 screening at departure airports, 34% agreed with the mandatory wearing of facemasks and 33% noted social distancing measures on aircraft.
Passengers themselves displayed a willingness to play a role in keeping flying safe by:
- Undergoing temperature checks (43%)
- Wearing a mask during travel (42%)
- Checking-in online to minimize interactions at the airport (40%)
- Taking a COVID-19 test prior to travel (39%)
- Sanitizing their seating area (38%).
“People are clearly concerned about COVID-19 when traveling. But they are also reassured by the practical measures being introduced by governments and the industry under the Take-off guidance developed by the International Civil Aviation Organization (ICAO). These include mask-wearing, the introduction of contactless technology in travel processes, and screening measures. This tells us that we are on the right track to restoring confidence in travel. But it will take time. To have maximum effect, it is critical that governments deploy these measures globally,” said Alexandre de Juniac, IATA’s Director General and CEO.
The survey also pointed to some key issues in restoring confidence where the industry will need to communicate the facts more effectively. Travelers’ top on board concerns include:
Cabin air quality: Travelers have not made up their minds about cabin air quality. While 57% of travelers believed that air quality is dangerous, 55% also responded that they understood that it was as clean as the air in a hospital operating theatre. The quality of air in modern aircraft is, in fact, far better than most other enclosed environments. It is exchanged with fresh air every 2-3 minutes, whereas the air in most office buildings is exchanged 2-3 times per hour. Moreover, High-Efficiency Particulate Air (HEPA) filters capture well over 99.999% of germs, including the Coronavirus.
Social distancing: Governments advise to wear a mask (or face covering) when social distancing is not possible, as is the case with public transport. This aligns with the expert ICAO Take-off guidance. Additionally, while passengers are sitting in close proximity onboard, the cabin airflow is from ceiling to floor. This limits the potential spread of viruses or germs backward or forwards in the cabin. There are several other natural barriers to the transmission of the virus onboard, including the forward orientation of passengers (limiting face-to-face interaction), seatbacks that limit transmission from row-to-row, and the limited movement of passengers in the cabin.
There is no requirement for social distancing measures on board the aircraft from highly respected aviation authorities such as the US Federal Aviation Administration, the European Union Aviation Safety Agency or ICAO.
“It is no secret that passengers have concerns about the risk of transmission on board. They should be reassured by the many built-in anti-virus features of the airflow system and forward-facing seating arrangements. On top of this, screening before the flight and facial coverings are among the extra layers of protection that are being implemented by industry and governments on the advice of ICAO and the World Health Organization. No environment is risk-free, but few environments are as controlled as the aircraft cabin. And we need to make sure that travelers understand that,” said de Juniac.
No Quick Solution
While nearly half of those surveyed (45%) indicated they would return to travel within a few months of the pandemic subsiding, this is a significant drop from the 61% recorded in the April survey. Overall, the survey results demonstrate that people have not lost their taste for travel, but there are blockers to returning to pre-crisis levels of travel:
- A majority of travelers surveyed plan to return to travel to see family and friends (57%), to vacation (56%) or to do business (55%) as soon as possible after the pandemic subsides.
- But, 66% said that they would travel less for leisure and business in the post-pandemic world.
- And 64% indicated that they would postpone travel until economic factors improved (personal and broader).
“This crisis could have a very long shadow. Passengers are telling us that it will take time before they return to their old travel habits. Many airlines are not planning for demand to return to 2019 levels until 2023 or 2024. Numerous governments have responded with financial lifelines and other relief measures at the height of the crisis. As some parts of the world are starting the long road to recovery, it is critical that governments stay engaged. Continued relief measures like alleviation from use-it-or-lose it slots rules, reduced taxes, or cost reduction measures will be critical for some time to come,” said de Juniac.
One of the biggest blockers to industry recovery is quarantine. Some 85% of travelers reported concern for being quarantined while traveling, a similar level of concern to those reporting general concern for catching the virus when traveling (84%). And, among the measures that travelers were willing to take in adapting to travel during or after the pandemic, only 17% reported that they were will willing to undergo quarantine.
“Quarantine is a demand killer. Keeping borders closed prolongs the pain by causing economic hardship well beyond airlines. If governments want to re-start their tourism sectors, alternative risk-based measures are needed. Many are built into the ICAO Take-off guidelines, like health screening before departure to discourage symptomatic people from traveling. Airlines are helping this effort with flexible rebooking policies. In these last days, we have seen the UK and the EU announce risk-based calculations for opening their borders. And other countries have chosen testing options. Where there is a will to open up, there are ways to do it responsibly,” said de Juniac.
The Survey
The 11-country survey, which was conducted during the first week of June 2020, assessed traveler concerns during the pandemic and the potential timelines for their return to travel. This is the third wave of the survey, with previous waves conducted at the end of February and the beginning of April. All those surveyed had taken at least one flight since July 2019.
RELATED TOPICS: Greece, Greek tourism news, Tourism in Greece, Greek islands, Hotels in Greece, Travel to Greece, Greek destinations, Greek travel market, Greek tourism statistics, Greek tourism report
Photo Source: pixabay.com
16/03 13:01
Greek Deputy Foreign Μinister meets her Slovenian counterpart in Athens
16/03 12:56
Greek-Canadian Diaspora to welcome Greek Prime Minister to Toronto
16/03 11:28
Greek Migration Minister visits refugee hosting facilities in Kavala, Drama and Serres
15/03 21:50
Greek Minister announces conference on defence ecosystem in Athens from Lithuania
15/03 13:45
PM: More than 80 hospitals and 156 health centres being upgraded in Greece
15/03 12:55
Piraeus Port and Genoa Chambers of Commerce ink memorandum of cooperation
14/03 23:43
President of Hellenic Republic meets Prime Minister of Slovakia in Bratislava
14/03 22:58
American Express report highlights Global Travel Trends during 2024
14/03 22:52
Four hospitals in Attica Region already organizing afternoon surgical procedures
14/03 22:49
US Ambassador to Athens: More flights from the United States to Greece and Thessaloniki
14/03 22:43
Greek archaeologists discover ten ancient shipwrecks off Aegean island of Kasos
14/03 19:32
No new intubations for Covid-19 recorded in Greece for the first time
14/03 18:36
Extra road safety measures adopted for Greek pre-lent carnival and Clean Monday
14/03 14:48
14/03 12:54
Electric buses to be deployed on the streets of Athens and Thessaloniki by May
13/03 22:23
13/03 20:11
Prices of basic lenten products either lower or equal to last year's in Greece
13/03 19:15
US Ambassador to Athens: Greece secures NATO readiness via Alexandroupolis
13/03 17:19
13/03 12:26
Greece shows new costumes for revamped Olympic Flame-lighting ceremony
12/03 22:46
Epirotes Society of Philadelphia ‘Omonia’ organized 16th Annual ‘Tsipourovradia’
12/03 21:38
The President of the Hellenic Republic to visit Slovakia on March 13-15
12/03 20:29
First afternoon surgeries in Greece kick off at Papageorgiou Hospital in Thessaloniki
11/03 23:58
Greek Foreign Minister: We stand behind Montenegro's European perspective
11/03 23:47
Visa Express for Turkish citizens to commence on five Greek islands in March
11/03 19:40
11/03 18:49
Microsoft Data Center construction kicks off in Spata next to Athens Airport
11/03 17:53
Dodecanese Federation marked 76th Anniversary of Unification with Greece
09/03 22:23
08/03 14:27
Prime Minister: Radical change in Greek education and a brave reform for growth
08/03 14:24
Traffic restrictions expected in Athens mid-morning to evening on Friday due to protests
08/03 14:24
Applications to out-of-court settlement more than doubled in Greece in February
08/03 13:18
Metro station 'Maniatika' near Piraeus Port to be closed on Saturday and Sunday
07/03 14:12
Athens wins World Travel Award 2024 as the top city-break destination in Europe
06/03 22:51
WTTC data show Greece and Portugal lead league for growth in tourist arrivals
06/03 20:28
Greek Tourism Minister at ITB: 2024 will be another excellent year for sector
06/03 19:47
Greek Foreign Minister to meet UAE Minister of Industry and Technology on Friday
06/03 18:43
European Union actions of 274m euros to support cultural heritage in Greece
06/03 16:37
'Odontotos' rack railway temporarily stopped until landslides issue is resolved
06/03 14:40
Minister: Bringing about the return of Greeks abroad 'a moral duty'
05/03 14:28
Archdiocese of America Eparchial Synod to meet on March 14-17 in Florida
05/03 14:21
05/03 14:11
ITB BERLIN 2024 opens with excellent bookings after global rise in travel in 2023
05/03 12:24
Greek PM at Athens supermarket: Consumers 'can already see lower prices on the shelf'
04/03 22:02
Greek Health Minister: Afternoon surgeries at state hospitals to begin shortly
04/03 21:47
Holy Cross Greek Orthodox Whitestone Community marks 49th Anniversary
04/03 20:27
Labor chief: Greece to train 500,000 workers in digital, green skills by 2025
04/03 19:44
Foreign Ministry to organize event on 'Women, Peace, and Security' on Friday
04/03 15:12
Athens Riviera | The summer experience with Athens as a background
29/02 22:54
Consumers to see price cuts up to 18.1% in 3,000 Greek supermarket products as of Friday
29/02 21:44
Greece and Germany set up Working Group on shipping cooperation
29/02 21:30
Wyndham Rewards’ Member Month offers 5 weeks of deals, discounts, and bonus points
29/02 21:03
Temple of Poseidon at Sounion near Athens to get new lighting system
29/02 21:02
29/02 20:47
Greece is represented by 60 firms at GULFOOD 2024 exhibition
29/02 19:58
Greek government gives 1+1 month extension for cash register-integrated POS terminals
29/02 19:49
Archangel Michael Church Dance Program shines at Folk Dance Festival in SF
29/02 15:39
'Renovate-rent' programme to be launched, Minister tells Greek Parliament
29/02 12:39
Rio-Antirrio ferry line in central Greece closed due to strong winds
28/02 21:34
Weather with heavy rain and storms in Greece as of Sunday night
28/02 17:31
CEO: The goal is for PPC to become a leading player in Southeast Europe
28/02 17:04
New Wyndham Hotels Market Managing Director of Central and Eastern Europe
28/02 12:21
Minister: Transactions with the Greek State will be further simplified in 2024
28/02 11:57
27/02 17:25
UN Tourism hails Saudi Arabia's historic milestone of 100 million tourists
27/02 15:00
Greek Prime Minister: Relations with Armenia can become even more productive
27/02 14:26
Wyndham: New growth cycle in Greece for the largest hotel chain franchise in the world
27/02 13:15
Price cuts of up to 15% in important product categories in Greece after March 1
27/02 12:46
Athens taxi drivers' protest rally in progress from Athinon avenue to Messogion
26/02 18:30
Annual Summit of Women Political Leaders (WPL) to be held in Athens in April
26/02 18:27
Culture Ministry: Schwartz Mansion in Ampelakia near Larisa to get new lighting
26/02 17:25
Greek president organizes reception for diplomats at Presidential Mansion
26/02 16:33
Trapped rack-railway passengers returned safely to Diakopto in Peloponnese
26/02 16:21
Public transport, ferry and taxi strikes in Athens on Wednesday
25/02 12:30
Greek island of Ikaria among the Blue Zones for Health Eating and Longevity
24/02 20:39
Greek PM meets Qatar Emir: Focus on bilateral cooperation and investments
24/02 18:25
Prescription cannabis for medicinal use legally available in Greece for the first time
24/02 17:19
MInister: The aim is to make fishing and fish-farming a key pillar of the economy
23/02 23:36
Greek Prime Minister arrives in Doha to be received by Sultan bin Saad Al Muraikhi
23/02 23:26
The Festival of Greek Dances takes place in the Metropolis of San Francisco
23/02 21:32
Revealing "70 Years of Friendship: Greece's photo journey through the Korean War"
23/02 17:15
16 Greek firms showcase at international fashion exhibitions in London
23/02 14:09
Flights to and from Heraklion airport in Crete resume on Saturday
22/02 18:15
Bill for non-state, non-profit universities being tabled in Greek Parliament on Thursday
22/02 18:13
Temporary residence for displaced Ukrainians extended in Greece to March 2025
22/02 18:10
American Hellenic Institute Golden Jubilee celebration Includes concert on April 12
22/02 18:09
Tourism Minister stresses importance of strong relationship of Greece with Serbia
22/02 17:58
Education protest rally ends and traffic resumes in Athens city center
21/02 19:47
Twistic and WeavAIR startups clinch the UN Tourism Hospitality Challenge
21/02 18:34
21/02 18:13
Traffic in Athens returning to normal after tractors depart from the Greek capital
21/02 13:01
Greek Tourism Minister in Belgrade for International Exhibition
21/02 00:55
Resilience through diversity and investments the aim of UN Tourism visit to Jamaica
20/02 23:38
Rally concludes with farmer tractors leaving Athens on Wednesday morning
20/02 20:43
Greek Prime Minister on official visit to India as of Wednesday
20/02 16:51
Minister: Greece wants to become India's gateway to the European Union
19/02 21:19
DEFEA Conference to be held at Stavros Niarchos Foundation in Athens on May 15
19/02 19:06
Traffic restrictions for farmers' rally in central Athens on Tuesday
19/02 18:11
Greece wins top tourist destination award at Grand Travel Awards in Sweden
19/02 14:23
Health Minister: Option of afternoon surgeries at public hospitals start in Greece
Greek-Canadian Diaspora to welcome Greek Prime Minister to Toronto
Greek Migration Minister visits refugee hosting facilities in Kavala, Drama and Serres
American Express report highlights Global Travel Trends during 2024
PM: More than 80 hospitals and 156 health centres being upgraded in Greece
US Ambassador to Athens: More flights from the United States to Greece and Thessaloniki
President of Hellenic Republic meets Prime Minister of Slovakia in Bratislava
Four hospitals in Attica Region already organizing afternoon surgical procedures
Piraeus Port and Genoa Chambers of Commerce ink memorandum of cooperation
Greek Minister announces conference on defence ecosystem in Athens from Lithuania
Greek Deputy Foreign Μinister meets her Slovenian counterpart in Athens
Greek retail sector turnover exceeds last year's figures with €4 billion in December
Greek Prime Minister to meet Bulgarian counterpart at Maximos Mansion
Epirotes Society of Philadelphia ‘Omonia’ organized 16th Annual ‘Tsipourovradia’
IOBE forecasts 2.4% growth and 10.5% unemployment in Greece during 2024
Impressive statue of Hercules unearthed in Philippi of Northern Greece
Athens International Airport makes spectacular debut on Athens Stock Exchange
PM at Axia discussion: Greece offering great investment opportunities in 2023
Greek president organizes reception for diplomats at Presidential Mansion
CEO: The goal is for PPC to become a leading player in Southeast Europe
Development Minister: Supermarket food prices will start dropping in Greece in March
Bill lifting restrictions for Greeks voting from abroad greenlighted by majority vote
Volcano lights up in spectacular display of fireworks on Greek island of Santorini
Inspirational project promoting Hellenism and love for Greece globally (video)