Survey: Business travelers expect to manage travel on all devices

Α Decrease font Enlarge font
Survey: Business travelers expect to manage travel on all devicesThe 4th edition Egencia Business Travel and Technology Survey additionally finds nearly half of global business travelers want perks such as in-flight Wi-Fi to stay productive

BELLEVUE, Wash., July 11, 2017 /PRNewswire/ -- Egencia®, the business travel arm of the Expedia group, announces results from its 4th edition Egencia Business Travel and Technology Survey* today, highlighting the increasing desire by business travelers for technology access and cross-device integration, along with greater productivity offerings, on the road. Instead of incentives such as priority boarding and airport lounge access topping business travelers' wish lists, the study revealed travelers are looking to technology to make the corporate travel journey more productive and manageable. 

Egencia has successfully brought the technology heritage, relentless focus on user experience and innovative spirit of its parent company Expedia, Inc. into the enterprise. In 2013, Egencia launched its new app, Egencia TripNavigator, which dramatically improves the in-trip experience for business travelers. The app provides step-by-step navigation and offers integrated access to Egencia Travel Consultants. Today, 10,000 companies worldwide partner with Egencia to drive travel compliance and cost savings.

Accessibility is a key theme to stay productive: two-thirds (66 percent) of business travelers across regions want to manage and book their business travel on every mobile device, not just on their smartphone, with 76 percent of U.S. business travelers making the ask. Additionally, 50 percent of global respondents would avoid human interaction on the road unless they are having a problem and more than half (56 percent) of global respondents simply want access to business travel tools to do more on mobile in general.  

"We are at a turning point in business travel. Business travelers have high expectations and they want instant access to information and tools on every device," said Rob Greyber, president of Egencia. "In an industry where traveler satisfaction and corporate interests like efficiency and productivity are often at odds, Egencia is building solutions that address both groups' needs. The belief that delight for business travelers and productivity for travel managers aren't mutually exclusive is at the heart of our integrated cross-device products, available today around the world." 

According to the survey, business travelers are optimistic when it comes to technology's role in improving their business travel experience:

  • 48 percent would like to use text to update their travel arrangements – highest among U.S. business travelers (63 percent)
  • 43 percent believe advancements in artificial intelligence (AI) will help improve their travel experiences – highest among U.S. business travelers (55 percent)

While many business travelers today (70 percent) find business trips more enjoyable than everyday work life, according to the Egencia white paper, "Control: Find out what it means to your travelers," there are still incremental changes that can be made to increase overall satisfaction on the road – and it starts with productivity enhancements. Blurring the lines between business and pleasure, non-stop flights and in-flight Wi-Fi ranked high among business travelers as perks that would increase both their productivity and satisfaction. Rounding out the top four amenities business travelers cited to improve productivity and satisfaction are extra time off to compensate for traveling on weekends and/or personal time and class upgrades on flights longer than six hours.

To learn more about the 4th edition Egencia Business Travel and Technology Survey, check out the infographic here.

*This study was conducted on behalf of Egencia by Northstar, a globally integrated strategic insights consulting firm. The study was conducted among 4521 business travelers aged 18 and older in Australia, Canada, France, Germany, Norway, Singapore, Sweden, United Kingdom and United States (with n=500 surveys completed per country). Surveys were completed online in April and May 2017.

About Egencia

Egencia makes business travel better by making it more connected and complete. Egencia puts travelers at the heart of business travel, continuously supporting them with solutions that are more engaging and effective. Driven by consumer insights and technology investments from parent company, Expedia, Inc., Egencia connects everything travelers need – content, technology, service and reporting – in one place. Egencia provides services in more than 65 countries. To connect with Egencia, visit www.egencia.com and follow @Egencia on Facebook, Twitter, or check out our blog.

Read more here.

RELATED TOPICS: GreeceGreek tourism newsTourism in GreeceGreek islandsHotels in GreeceTravel to GreeceGreek destinations Greek travel marketGreek tourism statisticsGreek tourism report

Source: expediainc.com

Photo Source: Wikimedia Commons Copyright: Expedia, Inc. License: CC-BY-SA

 

Tornos
  1. 24/11 21:49

    Residence tax: Hoteliers predict €200 million while the government says only €74 million

  2. 24/11 21:41

    Imprisoned Greek model in Hong Kong drug case pleads to speak with her parents

  3. 24/11 21:35

    Greek tax bureau targets 'Airbnb' rentals with obligations list for potential leasers

  4. 24/11 21:31

    Cyprus expels Israelis for trying to enter occupied north side by Turkey

  5. 24/11 21:23

    Greek Transport Minister visits DC and Greek-American members of Congress

  6. 24/11 21:18

    Emirates Airlines offers Newark to Athens flight from $399 roundtrip

  7. 24/11 21:12

    Lamda Development: Political will required for Hellinikon investment in Greece

  8. 24/11 20:11

    TRAINOSE to issue e-tickets and e-cards in Greece from November 27

  9. 24/11 20:01

    Greek port of Patra named ‘European Destination of Excellence

  10. 24/11 19:52

    Deadly blast strikes mosque in Egypt’s Sinai reportedly killing 235 (video)

  11. 24/11 19:48

    Minister: French tourists visiting Greece up more than 10%

  12. 24/11 19:43

    Greece’s balance of travel services recorded a surplus in September

  13. 24/11 19:39

    Greece's Athens and Thessaloniki in top 100 best food cities in the world

  14. 24/11 19:09

    OECD data: Greece had the highest rate of tax increases for 2016

  15. 24/11 18:59

    The world map of prostitution and sex tourism

  16. 24/11 18:49

    EU welcomes German explanations on controls for Greek flights

  17. 24/11 18:41

    Eurostat: Greek macroeconomic indices record a return to normalcy

  18. 24/11 18:28

    LGBTQ+ community releases its "full list of genders"

  19. 24/11 18:21

    Amendment to place civil servants in privatized Piraeus Port Authority OLP

  20. 24/11 18:14

    EU Commissioner pleased with Greek efforts to close “digital gap” in rural areas

  21. 24/11 18:08

    Cyprus report: Varosha tourist district to reopen by end of 2018

  22. 24/11 18:05

    Survey: More Greek retailers to join in 'Black Friday' sales this year

  23. 24/11 17:50

    Greek Fin Min releases blatant tax evasion and smuggling cases list

  24. 24/11 17:42

    TAP construction advances with over 340 km of pipes laid already

  25. 24/11 17:20

    Bodies found on Lesvos island belonged to Turkish family escaping Erdogan regime

  26. 24/11 14:36

    Bank of England: Wages rise and migration drops after Brexit vote

  27. 24/11 12:27

    Greek Minister meets with Russian ambassador Maslov

  28. 23/11 20:32

    EU to include Turkey on blacklist of tax havens as early as next month

  29. 23/11 20:28

    Greece and Albania launch joint action to deal with drugs and cross-border crime

  30. 23/11 20:23

    Erdogan’s upcoming visit to Greece first by Turkish president in 65 years

  31. 23/11 20:20

    EU Commissioner Avramopoulos: Schengen’s integrity is crucial

  32. 23/11 19:11

    Report: Immigrants harass Greek woman and beat her brothers in Argos city

  33. 23/11 19:02

    Travel report on the lakes, ski resorts and bears of Metsovo in Epirus, Greece

  34. 23/11 18:51

    19th Annual Capital Link Invest in Greece Forum on December 11 in New York

  35. 23/11 18:32

    Annual Victoria’s Secret Fashion Show in Shanghai, China on November 28

  36. 23/11 18:27

    Greek business chambers label 2018 government's budget "over-optimistic"

  37. 23/11 18:20

    European Union auditors launch full probe into ECB’s role in Greek bailouts

  38. 23/11 18:15

    Greek Minister and UK’s Callanan discuss progress in Brexit negotiations

  39. 23/11 18:11

    The 10 most famous and beloved Greek dishes

  40. 23/11 17:35

    European tourism: Strong year for outbound travel and solid growth outlook for 2018

  41. 23/11 17:11

    Honey and bee products festival at Peace and Friendship Stadium in Athens

  42. 23/11 16:34

    British movie icon Robert Pattinson in sightseeing tour at Athens Acropolis

  43. 23/11 16:04

    370 km-long Epirus trail to boost hiking tourism in Greece

  44. 23/11 14:02

    Conference on ‘Social Dialog and the Future of Work’ on November 23-24

  45. 23/11 12:50

    United States accuses Myanmar of ethnic cleansing against Muslims

  46. 23/11 10:43

    National Bank: Operation profits up 11% in Greece for January-September 2017

  47. 23/11 02:01

    Dutch Spar to return to Greek super market sector after deal with Asteras

  48. 23/11 01:53

    German police: Flights from Greece scrutinized like arrivals from Turkey and Egypt

  49. 23/11 01:44

    8 Greek airspace violations by 4 Turkish jets intercepted by Hellenic Air Force

  50. 23/11 01:37

    88,7% of exporters face problems at Thessaloniki port from night shift cancellation

  51. 23/11 01:32

    Greek PM’s request to postpone Saudi defense deal discussion causes furor

  52. 23/11 01:11

    Ancient Macedonian Kasta Tomb in Greece's Amphipolis set to open to public after excavation

  53. 23/11 01:00

    Average spending per tourist on Greek holiday in 2017 confined to 536.3€

  54. 23/11 00:56

    Thomas Cook: Bookings for summer holidays in Greece up

  55. 23/11 00:46

    Report: The new reality in the international tourist industry is... virtual

  56. 23/11 00:39

    Bollywood takes Greek island of Naxos by storm and goes viral

  57. 23/11 00:24

    19-year-old Greek model arrested in Hong Kong with cocaine worth $300K (video)

  58. 23/11 00:18

    “Van Gogh Alive” multimedia exhibition at Music Megaron in Athens

  59. 23/11 00:11

    Italy to take part in Cyprus-Greece-Egypt 2018 summit on Crete island

  60. 23/11 00:03

    Canadian kayaks solo from Norway to Greece in paddle for peace (video)

  61. 22/11 23:57

    Roman Emperor Hadrian and drowned Greek lover Antinous revisit Athens

  62. 22/11 23:49

    Iconic Greek Orthodox Church in Istanbul opens after three years of restorations

  63. 22/11 23:44

    European Union funds Greece for border control operations

  64. 22/11 23:43

    24-hour strike on Chios and Samos islands to protest planned VAT hike

  65. 22/11 23:22

    Europarliament committee to discuss Greek floods and EU aid on Thursday

  66. 22/11 23:16

    Greek-American family offers turkey dinners to 14,000 people

  67. 22/11 22:49

    Report: World’s best hotel bar located in Greece

  68. 22/11 22:43

    US embassy closed on Thursday for Thanksgiving celebration

  69. 22/11 22:35

    Matinee and midnight screenings at historic Astor movie theater in Athens

  70. 22/11 22:19

    Report: 6 reasons to stay in luxury homes in Greece

  71. 22/11 22:06

    Hellenic Management Association presents 2017 Marketing Excellence Awards

  72. 22/11 20:15

    Bank of Cyprus staff protest against debt collection outsourcing

  73. 22/11 18:58

    Greek opposition head to meet Cyprus president in Athens on Thursday

  74. 22/11 14:56

    Greek Feta cheese exporters to gain from EU-Canada trade agreement

  75. 22/11 14:28

    Hozoviotissa: One of oldest and most important monasteries in the Aegean

  76. 22/11 12:47

    ECB head says overall situation in Greece has significantly improved

  77. 22/11 10:19

    Alpha Bank organises Fintech Challenge ’17 on November 24-26

  78. 21/11 19:53

    Latest trend: Hollywood hotel to sell cannabis in lobby

  79. 21/11 19:46

    Booking.com: #BookingHero global social media competition with €25,000 prize

  80. 21/11 19:34

    Greek Australian doctors unite to promote better health for the community

  81. 21/11 19:29

    European Investment Bank approves €48 million for Greek gas network

  82. 21/11 19:22

    A bread recipe to bake with the Ancient Greek Zea grain

  83. 21/11 19:14

    Athens lost to Amsterdam for relocation of European Medicines Agency (EMA)

  84. 21/11 19:06

    20 Greek and Cypriot companies in Spielwarenmesse toy fair

  85. 21/11 18:56

    Albanian PM: We have spoiled Greece and will no longer be silent (video)

  86. 21/11 18:41

    Athens’ iconic King George Hotel bought by Greek company Lampsa

  87. 21/11 18:31

    First snow of the season falls on Parnitha Mountain near Athens

  88. 21/11 18:25

    Two more hot springs recognized as thermal spas in mainland Greece

  89. 21/11 18:18

    Top-5 cocktails of the year with Greek flavors

  90. 21/11 18:01

    EU: Stringent checking of Greek travelers in German airports to be discussed

  91. 21/11 17:54

    Hellenic News of America celebrates its 30th anniversary

  92. 21/11 17:37

    New poll shows battered SYRIZA trailing New Democracy by 12%

  93. 21/11 17:30

    Greek VP: Tourism can play a major role in the reconstruction of the economy

  94. 21/11 17:30

    Greek VP: Tourism can play a major role in the reconstruction of the economy

  95. 21/11 17:18

    Cyprus 2017 Tourism smashes records and pushes recovery

  96. 21/11 17:10

    Morgan Stanley: Growth of Airbnb slowing in U.S and Europe

  97. 21/11 16:26

    Christmas shows for the whole family at the Greek National Opera in Athens

  98. 21/11 14:21

    Twenty six antiquities to be repatriated from Austria to Greece

  99. 21/11 12:06

    Minister: Tourism policy has been extremely successful in Greece

  100. 21/11 10:47

    Leaders of Cyprus, Egypt, Greece pledge closer cooperation after Summit